"Maximizing Project Value shows you how to put the emphasis on value when managing a project, from the project's initial inception, all the way through its completion and even farther down the road…
Organizations capture and deploy what they have learned in four ways: Culture, Old Pros, Archives, and Processes. This book describes the four approaches, their strength and shortcomings, and their…
"Newly updated, Agricultural Medicine: Rural Occupational Health, Safety, and Prevention, Second Editionis a groundbreaking and comprehensive textbook and reference for students and practitioners o…
Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and m…
This book provides various speech enhancement algorithms for digital hearing aids. It covers information on noise signals extracted from silences of speech signal. The description of the algorithm …
Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about customer service. With contributions from some of the best-k…
Maybe the reason so many well-intentioned management initiatives fall short is because typical "best practice" methods only help managers avoid failure, rather than produce genuinely spectacular re…
Build your nonprofit into a high performer with this practical approach to purpose, strategy, operations, and governance Planning is vital to achieving your nonprofit's purpose'too bad most nonprof…
This work shows companies how to ensure a customer's right to privacy, and protect their businesses in the process, through technology practices and information handling. Having superior privacy po…