Gaya APA
Integrating service level agreements : optimizing your OSS for SLA delivery. (2002).
New Jersey:
Wiley Composition.
Gaya Chicago
Integrating service level agreements : optimizing your OSS for SLA delivery.
.
New Jersey:
Wiley Composition,
2002.
Text.
Gaya MLA
Integrating service level agreements : optimizing your OSS for SLA delivery.
.
New Jersey:
Wiley Composition,
2002.
Text.
Gaya Turabian
Integrating service level agreements : optimizing your OSS for SLA delivery.
New Jersey:
Wiley Composition,
2002.
Print.