Gaya APA

VoIP Service Quality : Measuring and Evaluating Packet-Switched Voice. (2003). New York: McGraw-Hill.

Gaya Chicago

VoIP Service Quality : Measuring and Evaluating Packet-Switched Voice. . New York: McGraw-Hill, 2003. Text.

Gaya MLA

VoIP Service Quality : Measuring and Evaluating Packet-Switched Voice. . New York: McGraw-Hill, 2003. Text.

Gaya Turabian

VoIP Service Quality : Measuring and Evaluating Packet-Switched Voice. New York: McGraw-Hill, 2003. Print.