Gaya APA
Collaborative Customer Relationship Management : Taking CRM to the Next Level. (2004).
Berlin:
Springer.
Gaya Chicago
Collaborative Customer Relationship Management : Taking CRM to the Next Level.
.
Berlin:
Springer,
2004.
Text.
Gaya MLA
Collaborative Customer Relationship Management : Taking CRM to the Next Level.
.
Berlin:
Springer,
2004.
Text.
Gaya Turabian
Collaborative Customer Relationship Management : Taking CRM to the Next Level.
Berlin:
Springer,
2004.
Print.